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Fratelli’s Pastry Shop


With a combined 38 years in the bakery business, brothers Giovanni Milone and Pino Santarpia dreamed of owning their own business. While they had the know-how and dedication to run a successful bakery business, they had little background in business development, financing and marketing. As a resident of Quincy, Giovanni was familiar with Quincy 2000 Collaborative and sought advice.

“We never expected so much. Unbelievable.” The brothers can’t say enough about the support. Quincy 2000 has been there every step along the way. As part of Quincy 2000’s partnership with the SBDC at UMassBoston, the brothers developed a business plan and made sure “the numbers worked”.

With the careful crafting of their plan, they secured a loan of $150,000 from Quincy 2000 to purchase equipment, renovate the building, and provide needed working capital. In addition, Quincy 2000 helped them obtain the necessary licenses and permits, both by guiding them through the process and advocating for them. “They made the whole process understandable and much easier – they gave us the confidence to keep moving forward,” stated Giovanni.

Located on Broad Street just off of Southern Artery, the full line bakery features both a wholesale and retail component and expects to employ ten people. Fratelli’s Pastry Shop opened July 2005, just six months after the brothers walked into Quincy 2000.

The brothers’ commitment has been key to making the process work. Assisted by a retired relative from the construction industry, the brothers worked hard to get their building ready. They enthusiastically look forward to working seven days a week, 7 AM to 7 PM. “I can’t wait to get out of bed – it is so exciting,” says an energized Pino.

OPEN FOR BUSINESS



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Business Plan
Developing the Business Plan at Quincy 2000 Collaborative are co-owners Pino Santarpia and Giovanni (John) Milone with Karen Sutherland, the Business Development Specialist from the UMASS Small Business Development Center



Business Financing
Rich Barry, Principal of Barry & Associates; John Milone, Fratelli’s Pastry Shop co-owner, Robert Kenworthy, Sr. Vice President of Bank of America; and Pino Santarpia, Fratelli’s co-owner smooth out the last details at the loan closing



Pino Santarpia and John Milone receive their loan from Quincy 2000. John McCarthy, Loan Pool Chair and Vice-President Bank of Canton; Ward One Councillor Leo Kelly; Dean Rizzo, executive director Quincy 2000 Collaborative; Pino Santarpia and John Milone, owners of Fratelli’s Pastry Shop; Bob Kenworthy, Sr. Vice President of Bank of America; City Planning Director Dennis Harrington, Ed Keohane, Quincy 2000 Executive Committee and owner of Keohane Funeral Homes.



Permits secured,
the work begins